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Privacy Policy
Effective Date: April 1, 2025

At Hidden Treasure Soap, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.hiddentreasuresoap.com, and interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

To provide you with our products and services, we may collect the following personally identifiable information:

  • Full Name

  • Mailing Address

  • Email Address

  • Phone Number

When you make a purchase, we also collect payment and billing details (e.g., credit card information) to complete your transaction. We only collect personal data you voluntarily provide, such as when making a purchase or contacting us.

2. How We Use Your Information

We use your personal information to:

  • Fulfill orders and deliver purchased products

  • Communicate with you about your order or inquiries

  • Send updates or information about our products or promotions (if you opt in)

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may disclose your data without notice if required by law or if necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Ensure the safety of users or the public

4. Automatically Collected Data

We may automatically collect data about your device and browsing behavior, such as:

  • IP address

  • Browser type

  • Access times

  • Referring website addresses

This helps us improve site functionality and user experience.

5. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Recognize returning users

  • Save preferences (e.g., billing/shipping info)

  • Improve website functionality

You can manage cookie settings in your browser. Please note that disabling cookies may limit some site features.

6. Data Security

We take your data security seriously. Our site is hosted on Squarespace, which uses up-to-date security protocols and maintains compliance with the Payment Card Industry Data Security Standard (PCI-DSS). All payment processing through Stripe and Square is also PCI-compliant.

7. Your Right to Deletion

Upon receiving a verified request, we will:

  • Delete your personal information from our records

  • Request our service providers do the same

Exceptions: We may retain your data when necessary to:

  • Complete transactions or fulfill warranties

  • Detect or prevent fraud or illegal activity

  • Debug systems and fix errors

  • Comply with legal obligations

  • Conduct public interest research with your consent

  • Use data internally for purposes consistent with your relationship with us

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are under 13, please obtain parental consent before using our site.

9. Email Communications

We may occasionally contact you via email for updates, promotions, or surveys. You may opt out at any time by:

  • Clicking the "Unsubscribe" link in the email

  • Replying to the email with “STOP”

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via:

  • Email notification

  • A prominent notice on our website

  • Updated content within this Privacy Policy

Your continued use of our website after changes indicates your agreement with the revised policy.

11. Contact Us

If you have questions or believe we’ve violated this policy, please reach out:

Hidden Treasure Soap
472 Wilderness Drive
Chaska, MN 55318
📧 kristi@hiddentreasuresoap.com
📞 612-710-0862

Accessibility Statement

At Hidden Treasure Soap, we are committed to ensuring that our website is accessible and user-friendly for all individuals, including those with disabilities.

If you experience any difficulty accessing content on our website, use assistive technology and encounter issues, or notice any element that you believe is not fully accessible, please contact us at kristi@hiddentreasuresoap.com.  When reaching out, please include a description of the specific issue you encountered so we can better understand and address the problem.

We value your feedback and take it seriously. Your input helps us improve our website and our commitment to accessibility for all customers.

Please note that while we strive to ensure accessibility across all aspects of our site, we do not have control over the accessibility of content provided by third-party vendors. However, we strongly encourage our partners to offer accessible and inclusive digital experiences.